Question 1

Q: How long does it take to process and ship my order?

Accepted Answer

A: We carefully handcraft each bath and body product, including our soaps, bath salts, scrubs, and bath bombs, ensuring high quality and attention to detail. As a result, order processing typically takes 1 to 2 weeks. This timeframe allows us to prepare your items with care. After processing, shipping times vary based on your location and chosen shipping method. If delay should occur due to unforeseen circumstances notification will be provided. Please keep in mind this is a home-based business.

Question 2

Q: What should I do if I have allergies, a medical condition, or am pregnant and want to use your bath and body products?

Accepted Answer

A: If you have allergies, a medical condition, or are pregnant and are interested in our handmade bath and body products, we strongly recommend reviewing the ingredient list for each product before purchase. Our products are made with natural ingredients, but some may contain common allergens such as essential oils, fragrance components, or botanicals. For your safety, perform a patch test by applying a small amount of the product to a limited area of skin and wait 24 hours to check for any adverse reactions. If you have a known sensitivity or allergy, or if you have a medical condition or are pregnant, please consult with your healthcare provider before using our products. Your health and satisfaction are our top priorities at Always71plus8.

Question 3

Q: Do you use harsh chemicals to make your products?

Accepted Answer

A: Our company currently produces its handmade bath products primarily using the melt and pour method, which involves melting a pre-made soap base and adding natural ingredients. This process ensures a consistent, high-quality product that is gentle on the skin and safe for daily use.  No Phthalate, Parabens, or Sulfates used. All jars are BPA-Free. We are passionate about creating gentle, handmade bath and body products without using harsh chemicals. Our soaps, bath salts, bath scrubs, bath bombs, and face soaps are carefully crafted with natural ingredients to ensure they nourish and pamper your skin safely. We prioritize high-quality, skin-friendly formulas that avoid parabens, sulfates, and other harsh chemicals. In the near future, we plan to introduce the cold process method, which utilizes Sodium Hydroxide (Lye) as a key ingredient for our soap bars. This traditional soap-making technique allows for greater customization and the creation of soaps with unique textures and properties. Cold process soap typically requires 4 to 6 weeks to fully cure. Both methods prioritize safety and quality, with cold process soaps undergoing a saponification period that fully neutralizes the lye, making the final products safe and luxurious for our customers.

Question 4

Q: Are your products tested on animals?

Accepted Answer

A: We are proudly committed to cruelty-free practices. None of our handmade bath products—including soaps, bath salts, bath scrubs, bath bombs, and face soaps—are tested on animals at any stage of development. We believe in ethical beauty and wellness. By choosing Always71plus8, you support a brand dedicated to high-quality, that nourish your skin and honor your values. We love our animals.

Question 5

Q: What is your policy on returns and refunds for bath and body products purchased online?

Accepted Answer

A: All sales are final due to the nature of our homemade bath and body products. However, if your order arrives damaged, we are committed to resolving the issue promptly. Please contact us via email as soon as possible, including clear pictures of the damaged items. Upon verification, we will gladly offer a replacement or refund to ensure your satisfaction. This policy reflects our dedication to quality and customer care while maintaining hygiene and safety standards for all bath and body products.

Question 6

Q: What should I do if I accidentally ingest a bath and body product?

Accepted Answer

A: If you accidentally ingest any of our products, it is important to seek medical advice immediately. Although we use no harsh chemicals in our handmade soaps, bath salts, scrubs, bath bombs, and face soaps, the ingredients do include essential oils, fragrance oils, and colorants, which are not intended for internal use and may cause adverse reactions. Prompt consultation with a healthcare professional ensures your safety and appropriate treatment. Always keep our products out of reach of children and carefully follow usage instructions to avoid accidental ingestion.

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